Contact page
Customer support — US
Open contact pageSourceReviewed 2026-10-24
COMPANY RECORD № 893
Urban Outfitters
urbanoutfitters.comOfficial company website
Customer Service Number
TOLL-FREECustomer support — US
USMon–Fri 8am–10pm ET; Sat–Sun 8am–9pm ET
01 / CONTACT ROUTES
Choose the right point of contact.
Urban Outfitters lists phone, chat and text contact options for its customers. An order number helps separate an online delivery from a store purchase. Use the support route for the actual item or parcel, and check the company’s current instructions before arranging a return.
Company website
Company website
Open company websiteSourceReviewed 2026-10-24
02 / BEFORE YOU CONTACT
A little preparation.
A clearer conversation.
- 01
Separate your UO order reference from the carrier tracking number.
- 02
For damaged goods, keep the packaging until the company gives instructions.
- 03
Ask about the item’s return route before taking a large product to a store.
03 / READER EXPERIENCES
Your experience with Urban Outfitters
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Your experience with Urban Outfitters
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04 / THE RECORD
Sources & editorial notes
Read the original material when a deadline, availability or eligibility decision matters.
Source-review dates describe an evidence check, not a test call. Contact availability may change. Editorial text updated 2026-10-24.
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