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Open contact pageSourceReviewed 2026-10-14
COMPANY RECORD № 721
Before reaching Sam Edelman, identify the service or purchase your question relates to. For a shipment question, distinguish the seller’s order reference from the carrier’s number. Details from an earlier source review retain that earlier date.
About the main line: The customer-service line is separate from the loyalty-program contact listed in the rewards FAQ.
SourceReviewed 2026-10-14
SourceReviewed 2026-10-07
02 / BEFORE YOU CONTACT
A store receipt and an online order can lead to different return procedures.
For a shipment question, distinguish the seller’s order reference from the carrier’s number.
Mention a product’s size, colour and model when those details affect the request.
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Read the original material when a deadline, availability or eligibility decision matters.
Source-review dates describe an evidence check, not a test call. Contact availability may change. Editorial text updated 2026-10-24.
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