Company website
Official website
Open company websiteSourceReviewed 2026-09-10
COMPANY RECORD № 690
REI
rei.comOfficial company website
01 / CONTACT ROUTES
Choose the right point of contact.
For REI, the most useful contact depends on the country and the purpose of the request. A store receipt and an online order can lead to different return procedures. The provider, rather than this publication, handles the request itself.
02 / BEFORE YOU CONTACT
A little preparation.
A clearer conversation.
- 01
Get the seller’s return instructions before sending goods to an address found online.
- 02
Ask which document or photograph is needed instead of sharing everything publicly.
- 03
Locate the purchase confirmation before asking about an individual item.
03 / READER EXPERIENCES
Your experience with REI
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Your experience with REI
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04 / THE RECORD
Sources & editorial notes
Read the original material when a deadline, availability or eligibility decision matters.
Source-review dates describe an evidence check, not a test call. Contact availability may change. Editorial text updated 2026-10-24.
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