Contact page
Customer care — US
Open contact pageSourceReviewed 2026-10-24
COMPANY RECORD № 391
HOKA
hoka.comOfficial company website
01 / CONTACT ROUTES
Choose the right point of contact.
HOKA’s US help center lists calls, text messages and live chat, plus separate links for returns, order status and warranty. A fit question is different from a product defect, so describe the concern clearly. Purchases made through another seller may require that seller’s return process.
Company website
Company website
Open company websiteSourceReviewed 2026-10-24
02 / BEFORE YOU CONTACT
A little preparation.
A clearer conversation.
- 01
Write down the shoe model and size before asking about fit or an exchange.
- 02
For a defect, keep proof of purchase and clear product photographs.
- 03
Use the US help center when the order was placed in the US storefront.
03 / READER EXPERIENCES
Your experience with HOKA
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Your experience with HOKA
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04 / THE RECORD
Sources & editorial notes
Read the original material when a deadline, availability or eligibility decision matters.
Source-review dates describe an evidence check, not a test call. Contact availability may change. Editorial text updated 2026-10-24.
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