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COMPANY RECORD № 371
Customer care and orders
When contacting Hanna Andersson, a precise account of the issue is more useful than a long history. Mention a product’s size, colour and model when those details affect the request. Keep personal documents within the company’s own secure process.
SourceReviewed 2026-10-13
SourceReviewed 2026-10-07
02 / BEFORE YOU CONTACT
For a shipment question, distinguish the seller’s order reference from the carrier’s number.
Mention a product’s size, colour and model when those details affect the request.
Get the seller’s return instructions before sending goods to an address found online.
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Read the original material when a deadline, availability or eligibility decision matters.
Source-review dates describe an evidence check, not a test call. Contact availability may change. Editorial text updated 2026-10-24.
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