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COMPANY RECORD № 012
Customer service
Before reaching Adorama, identify the service or purchase your question relates to. Ask which document or photograph is needed instead of sharing everything publicly. An evidence date is not a promise of current availability or waiting time.
SourceReviewed 2026-10-13
SourceReviewed 2026-10-07
02 / BEFORE YOU CONTACT
A store receipt and an online order can lead to different return procedures.
For a shipment question, distinguish the seller’s order reference from the carrier’s number.
Mention a product’s size, colour and model when those details affect the request.
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Read the original material when a deadline, availability or eligibility decision matters.
Source-review dates describe an evidence check, not a test call. Contact availability may change. Editorial text updated 2026-10-24.
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